Bright Hearts Fund

The Bright Hearts Fund has been transformed to now assist customers across the entire El Paso Electric service region. With the effects of the pandemic still rippling through the community, the Fund will use donations to help lessen the burden for customers overdue on their electric bill and at risk of disconnection. The Bright Hearts Fund represents a partnership between several faith communities including Temple Mount Sinai, the Catholic diocese, the Interfaith Alliance, along with El Paso Community Foundation, and El Paso Electric.

Currently, the electric company has nearly 77,000 residential customers who are behind on their bills. The Bright Hearts Fund will help those most in need stay connected — and on a path to manage their electric bill.

All donations to the Bright Hearts Fund will be matched dollar for dollar by El Paso Electric.

Checks can be made out to the El Paso Community Foundation, P.O. Box 272, El Paso Texas 79901 with “Bright Hearts Fund” in the memo line.

Customers seeking assistance on their electric bill have a number of ways to contact EPE’s Customer Care Team: via email at CustomerCare@epelectric.com, by phone at (800) 351-1621, or by visiting epelectric.com for online chat or to search Assistance Programs for additional forms of assistance.


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